Rottnest Island Utilities

The Rottnest Island Authority (RIA) has the responsibility of delivering and maintaining the Islands essential services and utilities and is committed to auditing and reporting in a timely and transparent manner.

According to statutory and policy related requirements, the appropriate reports and documents can be be found on the following pages.

In the case of unforeseen circumstances, the RIA has the below procedure and forms for any disputes or complaints.

Utilities Customer Complaints Resolution

We value your input into our continued effort to improve the utility services provided to you and will do all that we can to resolve any complaints within 15 business days of you contacting us.